Founded in the Pacific Northwest, inspired by a lifelong connection to nature and outdoor living

 

At Explore Outdoor Co., we believe outdoor living is about more than products. It is about creating spaces that help you slow down, reconnect, entertain, recover, and enjoy life outside.

Explore Outdoor Co. is an authorized online retailer offering a curated selection of premium outdoor living, wellness, and recreation products. Our catalog includes saunas, cold plunges, fire features, outdoor kitchens, tents, greenhouses, fountains, and other products designed to help customers build more intentional outdoor spaces.

Our Story

Explore Outdoor Co. was created from a lifelong appreciation for the outdoors and a belief that quality products can make time outside more enjoyable, restorative, and memorable.

Growing up in the Pacific Northwest shaped a deep appreciation for nature, movement, and outdoor living. After more than 15 years working in online outdoor recreation and eCommerce, Explore Outdoor Co. was built to bring that experience into a curated retail store focused on quality, transparency, and customer support.

Our goal is to help customers find products that fit their lifestyle, space, and long-term vision — whether that means building a backyard sauna retreat, upgrading an outdoor entertaining area, creating a wellness routine, or adding functional beauty to a garden or patio.

We work with established manufacturers and suppliers whose products align with our standards for quality, durability, design, and customer value.

Authorized Retailer Model

Explore Outdoor Co. is not a manufacturer. We are an authorized retailer.

That means products are made, stored, packed, and shipped by the applicable manufacturer, distributor, or supplier. Many orders ship directly from the supplier warehouse to the customer.

This model allows us to offer a broad selection of premium products while helping customers navigate product information, shipping expectations, supplier policies, delivery requirements, returns, cancellations, and warranty support.

Our Approach

We believe high-ticket outdoor products should come with clear information before purchase.

Many of the products we sell are large, freight-shipped, made-to-order, technical, or require professional installation. We work to provide clear details about:

  • Product specifications
  • Delivery expectations
  • Freight and curbside delivery
  • Returns and cancellations
  • Warranty coverage
  • Installation considerations
  • Supplier-specific requirements
  • Customer responsibilities before delivery

Our goal is to reduce surprises and help customers make informed decisions.

Customer Support

We are here to help before, during, and after your purchase.

If you have questions about product fit, delivery access, freight shipping, returns, warranty support, or whether a product is right for your space, we encourage you to contact us before placing an order.

Explore Outdoor Co.
Email: sales@exploreoutdoorco.com
Phone: +1 (888) 964-3130
Hours: Monday–Friday, 9:00 AM–5:00 PM PST

Business Information

Explore Outdoor Co. is operated by KCR Solutions LLC, a registered business based in Seattle, Washington.

Mailing Address:
Explore Outdoor Co.

Operated by KCR Solutions LLC
9407 NE Vancouver Mall Dr, Ste 104 #5266
Vancouver, WA, 98662, United States

Our Commitment

We are committed to building a trustworthy shopping experience through:

  • Clear product information
  • Transparent shipping and return policies
  • Responsive customer support
  • Supplier-aligned warranty assistance
  • Honest communication if issues arise
  • Carefully selected products from reputable brands

Thank you for considering Explore Outdoor Co. We are grateful for the opportunity to help you create a better outdoor space.