Effective Date: May 1, 2026
Explore Outdoor Co. offers secure, convenient payment options for online orders. Available payment methods are shown at checkout and may vary depending on your device, location, order total, and payment provider eligibility.
1. Accepted Payment Methods
We accept major payment methods through our secure Shopify checkout, which may include:
Available payment methods may change without notice.
2. Secure Checkout
All payments are processed through Shopify and approved payment providers. Explore Outdoor Co. does not store full credit card numbers on our servers.
Your checkout session is protected using secure payment processing technology designed to help protect your personal and payment information.
3. Shop Pay
Shop Pay may be available at checkout for eligible customers. Shop Pay allows you to save your checkout information for faster future purchases and may offer installment options when available.
Shop Pay and any installment options are provided by third-party payment providers and are subject to their own terms, approval requirements, and payment schedules.
4. Apple Pay and Google Pay
Apple Pay and Google Pay may be available depending on your device, browser, and payment settings.
These accelerated payment options allow you to complete checkout using saved payment and shipping information from your Apple or Google account.
5. Buy Now, Pay Later or Installment Options
If installment or buy now, pay later options are available at checkout, they are provided by third-party payment providers.
Approval is not guaranteed and may depend on the provider’s eligibility requirements. Payment schedules, interest, fees, late fees, and financing terms are determined by the payment provider, not Explore Outdoor Co.
If you use an installment or financing option, please review the provider’s terms carefully before completing your purchase.
6. Payment Timing
Payment may be authorized or captured when your order is placed.
Some products are supplier-fulfilled, freight-shipped, made-to-order, custom, or special-order. These items may require payment before the supplier begins processing, production, reservation, or shipment.
If your order requires a freight quote, shipping confirmation, delivery access review, or supplier confirmation, we may contact you before fulfillment.
7. Freight Quotes and Additional Shipping Charges
Some products include shipping in the listed price, while others may require a shipping or freight quote before fulfillment.
If additional shipping, freight, remote delivery, storage, redelivery, rerouting, address correction, or special delivery charges apply, we will contact you before proceeding with the affected shipment.
Your order may be placed on hold until any required shipping charges or delivery details are confirmed.
8. Taxes
Sales tax is calculated at checkout where required by law.
Tax amounts may vary based on your shipping address, billing address, product type, and applicable state or local tax rules.
9. Price or Payment Errors
We make reasonable efforts to ensure accurate pricing, discounts, shipping, and tax calculations. However, errors may occasionally occur.
If a price, discount, shipping charge, product listing, or payment error affects your order, we may contact you before fulfillment with available options, such as proceeding at the corrected price, choosing an alternative item, or canceling the order.
10. Refunds
Approved refunds are typically issued to the original payment method.
Refund timing depends on the payment provider, card issuer, bank, Shopify processing timelines, supplier review, and applicable return or cancellation terms.
If you used a third-party payment provider or installment option, refunds may be handled according to that provider’s process and may affect your payment plan.
11. Questions
For questions about payment options, billing, or checkout, contact us at:
Explore Outdoor Co.
Email: sales@exploreoutdoorco.com
Phone: +1 (888) 964-3130
Hours: Monday–Friday, 9:00 AM–5:00 PM PST
